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Under the supervision and assistance of the Director of Application Architecture, the Quality Assurance Specialist will work in a collaborative environment to understand requirements and establish efficient test suites to ensure product reliability and usability. This position plays a significant role in the development and execution of manual testing suites for software applications and coordination of test activities.

The Customer Experience Associate (CEA) responds to inbound customer inquiries (member and non-member) through emails and phone calls. The person supports customers by providing helpful information, answering questions, and responding to customer concerns. The CEA is the front line of support for customers and offers help in a professional manner that ensures customers are satisfied with WorldatWork products and services.

Our Marketing team is seeking an experienced Automation Specialist with a strong Marketo background to take our email marketing activities to the next level. Reporting to the Marketing Director, the successful candidate will have a strong desire to continuously analyze and innovate in a dynamic environment and will not be afraid to use creative thinking to drive change to our communication processes.

The role of the Specialist, Tier Two Support is to provide expanded levels of support for complex issues reported by customers and internal stakeholders. In this role, you will troubleshoot and resolve escalated matters utilizing well-developed customer service skills and complex problem-solving abilities. This position is a part of Customer & Partner Operations team but works with multiple departments within the organization including Sales, Product, Customer Experience, Technology, Finance, and Marketing.

As a Graphic Designer, you will play a crucial role in creating visually appealing and engaging multimedia content for our learning platforms. You will work closely with our instructional designers, subject matter experts, and content developers to design graphics, animations, and videos that enhance the learning experience.

The Education Associate plays a crucial role in supporting the development, production, and maintenance of educational programs and solutions that advance the WorldatWork mission. The ideal candidate will have a passion for learning and education and experience working with instructional design and e-learning technologies.

This position is primarily responsible for maintaining and updating content within WorldatWork educational courses and resources. These may include instructor-led training program materials, e-learning modules, and other learning products and their associated assets.